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New Update is Live!

We’re happy to announce our scheduled update has been released. Here is a list of the features and improvements in the update: Improved performance and reliability LearnSpeed has moved to a demand-based server setup that allows us to much more responsively...

Unexpected LearnSpeed Outage (Fixed)

We have heard that some users have been unable to login to LearnSpeed, and have received a fatal error when doing so. This outage was caused by a small problem with Amazon, our web host, but we believe the problem has been fully addressed at this point. All users...

Delay/lag in system response (Updated 12/13)

We are aware of an issue that causes many changes made to the database not to be reflected immediately. Symptoms may include the appearance that your changes are not being saved, or an excessive delay when making changes or switching between areas of the site. We are...

Known server issues

Some of you may have experienced difficulty logging in overnight last night and into the morning. Our servers experienced connection issues overnight and we’re investigating the root cause. At this time, it appears to have been a temporary internal networking issue...

“Fatal Error” when editing or viewing sessions (solved)

We are aware of the “Fatal Error” message that occurs when trying to edit or view the details for session records. We are actively working to fix the error and will update this post when we have addressed the issue. Update: We have addressed the underlying...