619.663.8609 info@learnspeed.com

Delay in system response

We are aware of an issue that causes many changes made to the database not to be reflected immediately. We are working to find the underlying cause of this delay and resolve it as soon as we can.

Known server issues

Some of you may have experienced difficulty logging in overnight last night and into the morning. Our servers experienced connection issues overnight and we’re investigating the root cause. At this time, it appears to have been a temporary internal networking issue...

“Fatal Error” when editing or viewing sessions (solved)

We are aware of the “Fatal Error” message that occurs when trying to edit or view the details for session records. We are actively working to fix the error and will update this post when we have addressed the issue. Update: We have addressed the underlying...

New LearnSpeed Features and Improvements

LearnSpeed is happy to announce the release of a set of new features and improvements. All modifications are released, so you can start using them immediately. If you do not see any of the updates mentioned in this post, please log out of LearnSpeed, log back in, and...

New Feature: add Session Credit balance to Session Reports

We’re pleased to announce that we have added the ability to display the current credit balance on Session Report emails. This will keep your students and parents updated on how many prepaid credits they have before they run out. If you are interested in adding...